Why I’m Writing This
As someone who depends on my laptop for both work and personal tasks, I know firsthand how frustrating computer problems can be. At one point, my computer froze in the middle of an important project and I didn’t know where to start. That’s when I realized just how important it is to have access to expert computer repair services in Nairobi.
Over time, I’ve experienced different issues from slow performance to virus attacks and every time, professional technicians made the process smoother. In this blog, I’ll share 7 common computer issues and how expert technicians in Nairobi solve them.
1. Slow Computer Performance
One of the most common problems I’ve faced is a slow computer. Sometimes, it feels like opening a single browser tab takes forever.
Why this happens:
Too many background programs
Low RAM or storage space
Malware infections
How technicians solve it:
Computer repair experts in Nairobi typically start by checking for viruses and cleaning up unnecessary software. They may also upgrade RAM or replace your hard drive with a faster SSD, which makes a huge difference.
2. Overheating Problems
There was a time my laptop became so hot I thought it would catch fire. Overheating is a serious issue because it can damage internal parts.
Why this happens:
Dust build-up inside fans
Faulty cooling system
Overuse without breaks
How technicians solve it:
Professionals clean out dust, replace cooling paste on the processor and sometimes install better fans. They’ll also guide you on using cooling pads or improving airflow around your workspace.
3. Unexpected Shutdowns
Imagine working on an assignment only for your computer to suddenly switch off. I’ve been there and it’s usually either power-related or hardware failure.
Why this happens:
Failing battery or power supply
Overheating
Hardware malfunction
How technicians solve it:
Nairobi repair experts run diagnostic tests to identify whether the shutdowns are caused by power issues, the motherboard or overheating. If needed, they replace faulty batteries or power supplies.
4. Internet and Network Connectivity Issues
A computer without the internet feels almost useless these days. I remember struggling with a weak Wi-Fi signal and wasting hours trying to troubleshoot.
Why this happens:
Faulty Wi-Fi adapters
Driver issues
Router problems
How technicians solve it:
Repair technicians reinstall or update network drivers, replace faulty adapters and optimize router settings. They also check for malware that could be interfering with connectivity.
5. Virus and Malware Infections
At some point, I downloaded a file that completely ruined my laptop with endless pop-ups. Viruses are among the most frustrating issues for computer users.
Why this happens:
Unsafe downloads
Lack of antivirus software
Phishing attacks
How technicians solve it:
Experts in Nairobi use advanced antivirus and malware removal tools to clean up infected systems. They also advise on proper security practices, such as installing updated antivirus software and avoiding suspicious links
6. Blue Screen of Death (BSOD)
If you’ve ever seen your screen suddenly turn blue with an error code, you know how terrifying it feels. I panicked the first time this happened.
Why this happens:
Hardware failure (RAM, hard drive, motherboard)
Driver conflicts
Corrupted system files
How technicians solve it:
Repair professionals analyze the error codes, test hardware components and repair or replace faulty parts. They may also reinstall Windows or update drivers to fix the issue.
7. Data Loss and Recovery
One of the scariest experiences I had was losing important files after my laptop crashed. Losing data can feel like the end of the world.
Why this happens:
Hard drive failure
Accidental deletion
Malware attacks
How technicians solve it:
Expert technicians in Nairobi use specialized tools to recover lost data. In cases of severe hardware failure, they can recommend advanced recovery services. They also guide users on setting up backups to prevent future data loss.
How Thoonjo Errands Helps You Access Trusted Technicians
Through Thoonjo Errands Marketplace, I don’t have to waste time searching for a reliable repair shop. I can:
Book vetted computer repair technicians in Nairobi
Get quick assistance for both hardware and software issues
Arrange home or office visits for convenience
Compare affordable repair service options
This means I save time and get peace of mind knowing that the technicians are trustworthy and skilled.
Final Thoughts
Computer issues are inevitable, but they don’t have to ruin your day. By turning to expert computer repair services in Nairobi, you can get your device fixed quickly and reliably. And thanks to platforms like Thoonjo Errands, finding the right technician is now easier than ever.
Don’t let computer problems slow you down. Visit www.thoonjoerrands.com or call 0799 688 028 to book expert repair services today.

FAQs About Computer Repairs in Nairobi
It depends on the problem. Simple repairs like software fixes may cost KSh 1,500–3,000, while hardware replacements can go higher.
Yes. Through Thoonjo Errands, you can book technicians who come to your home or office.
Minor repairs may take a few hours, while major hardware fixes can take 1–3 days.
Yes. Many technicians offer professional data recovery, depending on the extent of the damage.
Keep your system updated, use antivirus software and schedule regular maintenance through trusted providers on Thoonjo Errands.