Introduction
When I first had to find professional caregiving services in Nairobi for a close family member, I was overwhelmed. Nairobi is full of options from private individuals to agencies but the real challenge is finding someone who is both professional and trustworthy. Caregiving isn’t just about helping with daily tasks. It’s about providing compassion, patience, and dignity for those who need support most.
In this guide, I’ll share what I’ve learned about choosing professional caregiving services in Nairobi. Whether you’re looking for help with an older parent, a loved one recovering from illness, or even childcare, the tips below will help you make the right choice. I’ll also explain how platforms like Thoonjo Errands Marketplace make it easier to connect with trusted caregivers.
Why Professional Caregiving Services in Nairobi Matter
It’s one thing to have someone around to help, but it’s another to have a professional who understands the emotional and physical needs of those in their care. In my experience, professional caregiving ensures:
Safety – trained caregivers know how to handle emergencies.
Consistency – they maintain routines and follow schedules.
Compassion – beyond tasks, they provide companionship.
Dignity – loved ones feel respected and valued.
Choosing the wrong caregiver can lead to stress, lack of consistency, or even health risks. That’s why being intentional in your search is crucial.
Types of Professional Caregiving Services in Nairobi
Before choosing, you need to understand what kind of care you’re looking for. Here are the main types of caregiving services available in Nairobi:
Older Adult Care – For older people who may need help with mobility, meals, or companionship.
Home Nursing Care – For people recovering from surgery, chronic illness, or requiring medical support.
Disability Support Care – For children or adults with disabilities or unique care needs who require additional support.
Childcare/Nannies – For busy families needing reliable help with children.
Companionship Services – For those who may not need medical support but want emotional connection and social interaction.
Knowing exactly what you need helps narrow down your options.
Factors to Consider When Choosing a Caregiver
From my personal experience, here are the most important factors to consider:
1. Training and Experience
Always ask about the caregiver’s background. A professional caregiver should have some training whether in first aid, nursing, or caregiving basics. Experience matters, especially if your loved one has unique needs.
2. References and Reviews
I once made the mistake of hiring someone without checking references. It didn’t end well. Always ask for referrals from past employers or check reviews if you’re using a platform like Thoonjo Errands.
3. Personality and Attitude
Skills can be taught, but compassion can’t. Look for someone who is patient, respectful, and genuinely cares.
4. Flexibility and Availability
Some caregivers only work specific hours, while others can offer full-time or even live-in services. Make sure their availability matches your family’s needs.
5. Cost of Caregiving in Nairobi
Caregiving services vary widely in cost depending on the type of care, level of experience, and whether you’re working with an individual or an agency. On average, professional caregiving services in Nairobi range from KSh 15,000 – 40,000 per month, but specialized care may cost more.
Common Challenges Families Face
From talking to friends and my own journey, here are challenges families often encounter:
Trust Issues – Allowing someone new into your home can feel uncomfortable at first.
Consistency – Some caregivers leave suddenly or are not reliable.
Affordability – High-quality care can feel out of reach for some families.
Matching Needs – Not every caregiver is suited for every individual.
These are the exact challenges platforms like Thoonjo Errands Marketplace aim to solve.
How Thoonjo Errands Marketplace Simplifies Caregiving in Nairobi
When I discovered Thoonjo Errands, my search for caregivers became much simpler. Here’s how the platform helps:
Verified Caregivers – Profiles are vetted, giving you confidence in who you’re hiring.
Direct Booking – Instead of endless phone calls, you can view caregiver profiles and book directly online.
Flexibility – Whether you need daily visits, part-time help, or full-time caregivers, you’ll find options.
Variety – From older adult care to childcare, all categories are covered.
Safe Payments – Transparent rates and secure transactions.
For me, the convenience of browsing caregivers in one place saved both time and stress.
Tips for a Smooth Caregiving Arrangement
Once you’ve chosen a caregiver, setting things up properly makes all the difference:
Agree on Duties in Advance – Write down the responsibilities so there’s no confusion.
Set Clear Schedules – Whether it’s daily, weekly, or monthly, consistency matters.
Communicate Regularly – Check in often to make sure everything is going smoothly.
Respect Boundaries – Treat caregivers with respect it helps build a positive relationship.
Review and Adjust – If something isn’t working, address it early.
My Final Thoughts
Choosing the right caregiver in Nairobi can feel overwhelming, but it doesn’t have to be. I’ve learned that when you focus on training, compassion, and reliability, you’ll find someone who truly makes a difference.
Platforms like Thoonjo Errands Marketplace have transformed how families connect with caregivers. Instead of guesswork and endless referrals, you can browse, compare, and book trusted providers in minutes.
For me, this has brought peace of mind knowing my loved ones are cared for while I balance work and family life.
If you’re looking for professional caregiving services in Nairobi, I highly recommend visiting ThoonjoErrands.com to find a caregiver you can trust.

FAQs – Professional Caregiving Services in Nairobi
1. How much do professional caregiving services cost in Nairobi?
Depending on the level of care, costs range from KSh 15,000 – 40,000 per month. Specialized care may be higher.
2. Can I find part-time caregivers in Nairobi?
Yes, many caregivers offer flexible schedules including part-time and hourly services.
3. Are caregivers from Thoonjo Errands vetted?
Yes, all providers on Thoonjo Errands Marketplace are verified for safety and reliability.
4. Can I get live-in caregiving services?
Absolutely. Many caregivers in Nairobi are available for live-in arrangements depending on your needs.
5. What if I’m not satisfied with a caregiver?
You can always request a replacement or explore other verified caregivers on Thoonjo Errands.
6. Do caregiving services also cover medical care?
Some do especially those with nursing backgrounds. Always confirm the caregiver’s training before hiring.