A blocked or overflowing toilet can completely ruin your day, especially when guests are over, the bowl keeps filling, or smells spread.
That feeling of helplessness, embarrassment, and frustration grows with slow draining water, gurgling noises, and a leaking cistern, leaving you stressed.
A leaking cistern leaves you unsure who to call, adding even more worry to an already stressful situation.
That’s why homeowners in Nairobi rely on our best residential bathroom plumbers for fast, dependable help.
From urgent blocked toilet plumber services to leaking cistern repair and full toilet replacement, we handle it all with care.
We respond the same day across Nairobi and are available 24/7 for emergencies, so you can breathe easy knowing your bathroom and home is safe, clean, and comfortable.
Signs Your Toilet Needs a Professional Plumber
If your toilet shows any of these warning signs, call a professional immediately. Not taking action could lead to significant and costly complications.
• Toilet bowl filling up and draining very slowly
If your toilet is filling or draining slowly, it’s often a sign of a deeper blockage. Quick DIY fixes might give temporary relief, but only a professional plumber can tackle the problem at its source and stop backups from coming back.
• Gurgling sounds in the toilet or nearby drains
Gurgling sounds usually signal trapped air or a blockage in nearby drains. Left unchecked, it can cause backups and foul odour. A professional plumber can pinpoint the source safely.
• Water constantly running into the bowl
Continuous water flow not only wastes water but also raises your bills. This generally signals an issue with either the flapper or fill valve. Repairing it yourself can be risky improper handling may cause leaks or overflow, so it’s best to call a professional.
• Water pooling around the toilet base
If you see water pooling around the base of your toilet, it’s often due to a leaking wax seal or loose bolts. Left untreated, this can damage your flooring and even the subfloor underneath. Having a professional handle the repair ensures everything is replaced and sealed correctly, preventing further issues.
• Cistern that never fills or overflows into the overflow pipe
A cistern that won’t fill or spills into the overflow pipe can indicate valve issues or blockages. DIY fixes may worsen leaks; a plumber can correct it safely.
• Frequent clogs (more than once a month)
Frequent clogs (more than once a month) suggest deeper plumbing problems such as pipe misalignment, tree roots, or venting issues. Only a professional can identify and fix the root cause.
• Visible cracks, rusted bolts, or soft flooring around the toilet
Visible damage around the toilet, like cracks or soft flooring, can indicate structural issues. DIY fixes can’t address underlying problems plumbing experts prevent further damage and ensure safety.
Blocked Toilet Plumbing & Blockage Removal
If your toilet is blocked, our best residential bathroom plumber can restore normal flow quickly and safely.
Here’s how we handle it step by step:
1. Assessment & Safety
We check the severity of the blockage, protect your floor, and prevent overflow before starting any work. Safety comes first.
2. Find the Real Cause
We inspect the toilet trap, nearby fixtures, and the inspection chamber or manhole outside. This ensures we identify whether it’s a local issue or a drain-line problem.
3. Use Proper Tools
Our plumbers use the right equipment plunger, toilet auger, drain machine, or high-pressure jetting if needed. We avoid risky chemicals that can damage pipes.
4. Test All Toilets & Drains
After clearing the blockage, we flush multiple times to confirm free flow and ensure everything works perfectly.
5. Clean-Up
We sanitize the area, remove any mess, and leave your bathroom fully usable without damage to tiles or fixtures.
Leaking Cistern Repair & Running Toilet Fixes in Nairobi
A leaking cistern isn’t just a nuisance it wastes water, drives up your bills, and over time can damage your bathroom. Our experienced plumbers understand the most common causes of leaks, including:
• Worn or misaligned flappers and flush valves
• Faulty inlet or fill valves
• Cracks or hairline fractures in the cistern
• Failed wax rings leading to leaks at the base
• Loose tank-to-bowl bolts and gaskets
• Condensation that can be mistaken for real leaks (we guide homeowners on how to tell the difference)
How We Handle It
1. Inspect the cistern carefully to pinpoint the exact issue.
2. Replace any worn or faulty valves, seals, and parts.
3. Adjust the water level and float to ensure the toilet runs efficiently.
4. Test the flush performance and check for silent leaks.
5. Provide advice if parts are no longer available or if the toilet is too old for repair.
Our best residential bathroom plumber in Nairobi will handle your leaking cistern professionally, ensuring your toilet runs smoothly, safely, and efficiently. You’ll have peace of mind knowing your bathroom is in expert hands.
Toilet Replacement & New Toilet Installation in Nairobi
Sometimes, fixing a toilet just doesn’t cut it. Certain signs mean it’s time for a complete replacement:
• Toilets that constantly clog or have a weak flush, even after multiple repairs
• Toilets that constantly clog or have a weak flush, even after multiple repairs
• Frequent leaks or parts that fail repeatedly
• Cracks, stains, or a wobbly base
• Older toilets that waste water
When you notice any of these issues, our toilet replacement service takes care of everything, making sure your bathroom works efficiently and safely. Here’s how we handle it:
1. Choosing the right toilet – We guide you in selecting the best toilet for your space, whether it’s a standard or compact model, comfort-height design, soft-close seat, rimless bowl, dual flush, or water-efficient option.
2. Removing the old toilet – Our team carefully removes and disposes of the old unit, keeping your bathroom clean and tidy.
3. Installing the new toilet – We connect water and waste lines, seal the base properly, and ensure everything fits securely.
4. Testing for leaks and performance – Before finishing, we check the flush, water flow, and seals to make sure your new toilet works flawlessly.
With our professional service, you’re not just getting a new toilet you’re getting peace of mind, knowing your bathroom is safe, efficient, and reliable.
Toilet Plumbing Costs – What Affects the Price?
Many homeowners often ask, “How much will it cost to fix my toilet?”
While exact prices vary, knowing what influences the cost can help you plan and avoid surprises.
Some of the main factors include:
• Type of blockage: A simple clog is quicker and easier to fix than a deep drain issue.
•Scope of repair: Replacing a flapper or fill valve costs less than rebuilding the entire cistern.
•Complexity of work: Swapping out a toilet is straightforward, but relocating it or repairing damaged flooring takes more time and effort.
•Timing of service: After-hours or emergency calls typically cost more than work during regular business hours.
Building Trust & Transparency
We understand that clear communication matters. That’s why we:
• Provide an upfront quote after inspecting your toilet
• Avoid hidden charges or surprise fees
• Explain exactly what the work involves before starting
Common Question
How much does a blocked toilet plumber cost in Nairobi?
The price depends on the type and extent of the blockage. After a quick inspection, you’ll receive a fixed quote so there are no surprises.
By keeping you informed and transparent from start to finish, our best residential bathroom plumbers make sure your toilet is repaired efficiently, safely, and without unexpected costs.
Why Homeowners Trust Our Bathroom & Toilet Plumbers
Homeowners in Nairobi turn to our team because we treat every bathroom issue with skill, care, and professionalism. Whether it’s a blocked toilet, a leaking cistern, or a full replacement, our plumbers get the job done right the first time.
What Sets Us Apart
• Licensed residential plumbers – Our team is fully trained and certified to handle every repair safely and correctly.
• 24/7 emergency service – Toilet problems don’t keep office hours, and neither do we.
• Same-day response – Quick service across Nairobi suburbs when you need it most.
• Discreet and respectful technicians – We handle sensitive situations without judgment.
• Clean, tidy work – Your bathroom stays usable, and we leave it spotless.
• Warranties on labour and parts – Every repair comes with reassurance that it’s done right.
Thoonjo Errands,is a trusted local platform, to connect homeowners with reliable, verified plumbing services quickly.
With our team, you’re not just getting a plumber—you’re getting someone who cares about your home, your comfort, and your peace of mind.
How to Book the Best Residential Bathroom Plumber in Nairobi
Booking the best residential bathroom plumber in Nairobi is fast and straightforward. Here’s the simple process homeowners use when they need fast help with a blocked toilet or bathroom:
• Request a plumber through our online booking form.
• Send a quick photo or short video to our plumber so that our plumber can understand the issue before arriving.
• Receive a quick assessment and an upfront quote from our plumber, with no hidden costs or surprises.
• Our plumber arrives, fixes the problem, tests everything, and cleans up, leaving your bathroom fully ready to use.

